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Tourism, business and transit
24/7 fast help & simplified
Tourism, business and transit
24/7 fast help & simplified
Visitingusnow.com is a commercial organization that has experience in advising travelers on travel & related services, not any legal department in the country. Our experienced professionals assist you in taking the most appropriate precautions for your international journey. As a travel consultant for USA, we provide consulting services that decrease your time and effort on preparing for your trip. We simplify and simplify the process to obtain necessary items that support your journey.
United States of America has some of the most incredible places on Earth, stretching from the Atlantic to the Pacific and extending into the Arctic Ocean to the north, the variety of sights to visit is immeasurable. With a myriad of guided tours available, travel to Usa and enjoy what the country, with more than 45 national parks preserving an array of stunning flora and fauna and more freshwater than anywhere else on the planet, has to offer!
It may not be at the top of your list, but getting travel insurance is a vital part of a stress-free vacation. When you're heading to a different country, travel insurance is the best way to ensure that any unexpected problems you encounter along the way will be taken care of. Travel insurance helps you stay calm on your vacation by covering a range of possible issues, from lost luggage to getting sick or injured while abroad.
In a motorhome you can travel the roads of the United States at your own pace, wake up wherever you wish to see the sun rise, stop whenever you want to shop or cook, and then move on whenever you're ready. TRAVELING SHOULDN'T BE A HASSLE. But it often is. Between the cost of booking transport and accommodation, the stress of getting around an unfamiliar place, and the amount of time it can take to get from one place to another, when you arrive at your destination you just want to crash onto the first sofa or bed you come across. That's why we believe that traveling should be about more than getting from point A to point B: it should be about experiencing new places and enjoying the journey itself. And that's what sets our motorhomes apart: they're not just commuting vehicles; they're homes away from home that offer a smoother travel experience.
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I AGREEEffectiveness date: September 2024
The present website is owned and operated by 
, which is a private company with TAX ID number 
, and its registered office at: 
- 
and contact email: info@visitingusnow.com (hereinafter, “We”, “The Company”).
The Company is not affiliated with, sponsored, or operated by the U.S. embassy or consulate and/or any governmental agency or entity.
These Terms and Conditions explain the contracting conditions of our private professional assistance services in fulfilling and submitting the application form for obtaining or renewing the business and/or tourism B1/B2 visa to travel to the U.S. and Canada offered to through this website (hereinafter, "the/our Services").
By making payment for our services, you make a clear statement that you have read, accepted and agreed to be bound by these Terms and Conditions. Please read these Terms and Conditions carefully before paying for our private fee for our professional assistance services (contracting our services). In case of doubts or questions regarding these Terms and Conditions, or to know more about how they affect you, please contact our Customer Service Department via:
The confirmation of the payment of our service fee automatically confers the User the status of Customer and his/her bonding with these Terms and Conditions (hereinafter, “You”, “the Customer”).
To access and use our website you must be an adult and have the legal capacity to enter into contracts, according to the applicable national laws and regulations of your birth or residence country (the "User"). Those who do not comply with this requirement will not be considered as Users, with the consequences derived from this.
The Company reserves the right to update these Terms and Conditions, in accordance with new legislative and/or jurisprudential requirements and/or business needs or interests, at any time and without prior notice to the User and/or Customer. The updated version of these Terms and Conditions will be effective immediately, at the same time it is published on this website. Therefore, we strongly advise to review the Terms and Conditions prior to contracting our services in order to acknowledge the latest version before the purchase of our Services.
These Terms and Conditions will always be available on this website so that the User and/or Customer can consult them at all times. Likewise, the Customer can also request a copy of the latest updated version of this Terms and Conditions at any given time.
The Company offers private services of professional assistance in the process of fulfilling and submitting the application form for obtaining or renewing the business and/or tourism B1/B2 visa and Canada Visa to travel to the U.S. and Canada which includes:
The Company's Customer Service is always available (24 hours / 7 days a week) to answer any questions you may have about the application process for obtaining or renewing the business and/or tourism B1/B2 and Canada visa, the completion of the application form and/or scheduling the appointment for the consular interview. For more information, see the “Customer Service” section of these Terms and Conditions.
Remarks:
In addition to the above, the following private additional services are offered on this website by the Company:
A. Denial Protection Service
This Service grants the Customers who purchase it, the option to freely decide if to reapply for a B1B2 visa, in case the U.S consulate or embassy has denied their first (previous) visa application through our website. In the event that the Customer decides to reapply for the visa:
Remarks:
B. Priority Service
By purchasing our Priority Service, you will be entitled to an expedited processing of your requests, ensuring that your needs are taken care of promptly and efficiently. Your requests will be prioritized over those of other clients, guaranteeing a faster and smoother experience with our services.
Remarks:
Please check the “Costs” and “Exclusion of liability” sections of these Terms and Conditions in connection with this section.
To hire our services:
To hire our Services you must follow the steps below:
Step 1: Complete the application form for obtaining or renewing a business and/or tourism B1/B2 and Canada visa.
Please note that the application forms are in two (2) parts: (i) the first one includes the main information about the applicant and after completing this part, the payment for our assistance service shall be made by the customer; (ii) the second one includes other information the applicant shall provide, in accordance with the requirements established by the U.S. embassy or consulate and the Government of Canada.
Remarks:
For more information on the processing that the Company carries out of the User and/or Customer's personal information, you can consult our Privacy Policy.
Step 2: Payment
On the payment page, you will be informed of:
(iii) the available payment methods, such as:
Please check the Refund Policy section of these Terms and Conditions for further information.
Remarks:
For more information, check the sections “B1/B2 and Canada visa costs” and “Cancellation of Services” down below of these Terms and Conditions.
If you have any questions or concerns about our services and/or the costs of the B1B2 and Canada visa application, before confirming the payment of our service fee, please contact our Customer Service.
Our professional assistance services will start once the Company can confirm that our private fee has been paid and/or authorized, depending on the payment method selected by the User (Customer). Please bear in mind that card payments are usually confirmed in a few seconds/minutes while other payment methods may take a few days to be confirmed to the Company.
In case of selecting a payment method other than "payment by card", the Customer is recommended to pay our service fee as soon as possible, within the validity period indicated in the same selected payment method.
The Customer has one (1) year to enjoy our assistance services, after which period, if not used, the Customer shall not request the provision of the Services. In this regard, please check the section “Cancellation of Services” down below of these Terms and Conditions.
Remarks:
If the charge has been authorized, you will receive a payment confirmation email both from the Merchant of Record and from its payment service provider. The contract for the provision of professional assistance services is considered formalized at the date of receiving the payment confirmation email and, in consequence, you authorize us to act on your behalf in the process of obtaining a B1/B2 business and Canada tourism visa.
If the charge has not been authorized by your bank, the Company reserves the right not to provide professional assistance services regarding the B1/B2 and Canada visa. In this regard, please note that:
If you have checked your bank account and the charge of our services fee appears, but you have not received the confirmation email, please contact our Customer Service via Contact Form or email: info@visitingusnow.com so we can help you.
Similarly, if you detect an error in the charge made for our services fee, do not hesitate to contact our Customer Service to regularize the situation.
Additionally, you will receive other emails (by way of example but not limited to): (i) with instructions to complete the second part of the application form for obtaining or renewing the B1/B2 visa that you have selected, (ii) with a voucher (coupon) with the instructions for the payment of consular fees, (iii) requesting additional information that you must provide together with the application form, (iii) and (iii) if needed, to assist you with technical assistance or to remind you of outstanding amounts due.
The Company reserves the right to cancel, at its sole discretion, the provision of the assistance services if certain circumstances, beyond your control and beyond what is reasonably expected of us as intermediary, and that prevent or difficult the provision of the services, take place. For more information, see the section “Cancellation of Services”.
As explained previously, the applicable costs must be differentiated between the types of visa that the Client applies, specifically:
If you make a B1B2 visa application each of the payment items are paid separately:
If you make a Canada visa application the Service fee, the Canada Government fees and/or other extra fees applicable will be paid in the same payment process and at the same time to our Company.
Remarks:
Other notes:
Remarks regarding the consular fees in the case that you are applying for B1/B2 visa and Canada visa:
For more information, see the sections "Cancellation of Services" and "Refund policy" of these Terms and Conditions.
Payments through this website may be charged, indistinctly, by the following Merchant(s) of Record:
All Merchants of Record will make and manage the collection of the total costs of the Services offered through the present website and, where appropriate, refunds made and/or requested by the Customer. For more information, see the "Cancellation of Services" and "Refund Policy" sections of these Terms and Conditions.
All Merchants of Record will also issue the invoice for the charges made, when required by the Customer to the Customer Service. The Customer expressly authorizes the Merchant of Record to send the invoice in an electronic format, although you can also indicate to our Customer Service your desire to receive a paper invoice, in which case we will send it in this format to the postal address that you indicate to us.
To request an invoice for the assistance services charges, please contact our Customer Service through these means:
All Merchants of Record as well as the payment service provider have established the maximum security measures to guarantee the reliability and security of communications and interactions between the User and/or Customer and this website. In this sense, it must be denoted that the credit or debit card information used for payment is transmitted directly through a secure connection to the information systems of the Company's payment service provider/s. Consequently, the Company does not store the complete information of the credit or debit card used for payment, but only a few digits in order to identify the transaction.
Before proceeding to the payment page of our service fee, you will have the opportunity to review all the data and personal information that you have provided in your B1/B2 and Canada visa application form and to make changes if necessary. It is very important that you ensure that the information completed is true, up-to-date, and complete so that the U.S. embassy or consulate and/or the Government of Canada does not find deficiencies to be corrected in your application form, which may delay knowing the result (approval or denial) of your request.
The Company, at its sole discretion, may cancel the provision of the Services in the following circumstances:
If our assistance services are canceled for the above reasons:
| Previous note: By entering your payment information, you agree to the contracted services and their costs. In this regard, we remind you that the costs of a B1/B2 and/or Canada visa application are informed on the homepage of this website, on the payment page and in the payment confirmation email. | ||
| PAYMENT METHOD | REFUND METHOD | DEADLINE REFUND |
|---|---|---|
| Card payment (e.g: Visa, Mastercard, etc.) | Rules for all countries except Brazil: Only card payments that have been made through our website will be refunded. Card payments made outside of our website, through any type of third party or payment channel/mechanism, will NOT be refunded. Rules for Brazil: Card payments will be refunded regardless of whether the payment was made on our website, or through a third party. If applicable refund, it will be made directly to the same credit/debit card used to make the payment. Exceptionally, due to operational issues or circumstances beyond our reasonable control, the applicable refunds can be made via bank transfer. |
120 calendar days from the date of receipt of the e-mail confirming the payment. |
| Cash Payment (e.g: Boleto) | In case you choose this payment method, please note that: Refunds are only offered for cash payments in Brazil. Refunds for cash payments in other countries are not offered. |
120 calendar days from the date of receipt of the e-mail confirming the payment. |
| Instant payment method (e.g: Pix) | In case you choose this payment method, please note that: Refunds are only offered for instant payments in Brazil. Refunds for instant payments methods in other countries are not offered. |
120 calendar days from the date of receipt of the e-mail confirming the payment. |
| Bank transfer | In case you choose this payment method, please note that: Refunds are only offered for bank transfer in Brazil. Refunds for bank transfer in other countries are not offered. |
120 calendar days from the date of receipt of the e-mail confirming the payment. |
The refund request shall be sent to our 24/7 Customer Service through these means:
In order to properly identify your “Customer file” and payment made, as well as for reasons of security and confidentiality of personal data, the Customer may be asked to provide the following information regarding the payments made and/or the B1B2 and Canada visa application (by way of example but not limited to):
Remarks:
We reserve the right to refuse refund requests:
If the refund request meets the above requirements and it is approved, depending on whether it is a B1B2 visa and/or a Canada visa, the amount refunded will be as follows for all payments methods:
If the Customer has NOT received the voucher (payment order) for payment of consular fees → 100% of the total amount of private fees for Professional Services.
Notes:
The Company will not be responsible for reimbursing any type of handling fee, commission and/or expense applied by the entity that owns and/or operates the payment method selected by the Customer. If the Customer wants to request the reimbursement of this type of charges, he/she must personally contact the owner or operator of the payment method.
The resolution of the refund request will be communicated to the Customer via the contact email provided in the B1/B2 and Canada visa application form. The refund process may take up to a few days to be completed, from the time the refund is issued.
In the applicable cases, the cost of the "Denial Protection Service" will be refundable once our service fee has been approved for reimbursement to the Customer, regardless of whether a full or partial refund has been granted.
In the applicable cases, the refund of the “Priority Service” cost shall be conditioned to the full refund of our service fee, not applicable in any other case.
If the refund request meets the above requirements and it is approved, our payment service provider will contact the Customer in order to process the refund (50% or 100%) approved by the Company. Please bear in mind that the payment service provider may ask you to provide specific information to process the refund (e.g: bank details).
If you are only applying for a B1/B2 visa the U.S. embassy or consulate does not reimburse the fees for the evaluation of the B1/B2 visa application form and the consular interview. Therefore, we cannot be held responsible for the reimbursement of these fees.
If you are only applying for a Canada visa the Government of Canada fees in any case does not reimburse.
Requesting a refund through your bank (charge dispute) does not guarantee you the reimbursement of our service fee and is a slower process than contacting our Customer Service. Before contacting your bank, we recommend that you contact us so that we can process your request more quickly. Your bank will ask you for the reasons for the chargeback. These reasons must be valid and justifiable on your part. Our Company will carefully review the reasons on which you base your refund request through your bank. In this regard, please note that those refund requests that are considered fraudulent will be reported to the competent authorities, along with all customer data associated with the transaction, in compliance with our legal obligations and in legitimate defense of our interests and rights.
For any further information about our Refund Policy, please do not hesitate to contact our Customer Service team through the above mentioned channels, and we take all appropriate actions to remedy the situation raised.
In accordance with the exceptions established by the applicable laws and regulations in force, the application form for obtaining or renewing the B1/B2 and Canada visa is a clearly personalized document since it contains the personal information of the visa applicant and is generated exclusively for the Customer. Therefore, the right of withdrawal is not applicable and, therefore, the Customer cannot exercise it.
In accordance with the information provided in the sections "Our professional assistance services", “Purchasing our professional assistance services", "B1/B2 and Canada visa costs”, “Cancellation of Services”, and “Refund Policy” of these Terms and Conditions:
The responsibility of the Company is limited to providing support to the Customer in filling out the application form for obtaining or renewing the business and/or tourism visa B1/B2 and Canada visa so that it meets all the information and form requirements established by the embassy or U.S. consulate or the Government of Canada; as well as the scheduling of an appointment for the consular interview.
The Company will not assume any type of responsibility for the following circumstances (by way of example but not limited to):
The cancellation of the Services for the reasons mentioned above in the section “Cancellation of Services” of these Terms and Conditions.
Delays in submitting the B1B2 and Canada visa application form before the U.S.embassy or the Government of Canada due to the Customer’s late payment of our service fee, i.e. outside the recommended deadlines.
Delays in scheduling an appointment by Customer Service because the Customer has not made the payment of consular fees.
Approval or denial of the B1/B2 and Canada visa application by the U.S. embassy or consulate and the Government of Canada, for any reason. In this sense, the Company will not assume any responsibility (and therefore, will not refund) any travel expense incurred by the Customer without having previously obtained the B1B2 and/or Canada visa, etc.
Cancellation of the previously scheduled appointment for consular interview, without notification or notice from the U.S. embassy or the Government of Canada.
Rescheduling of the prior appointment for consular interview by the U.S. consulate or the Government of Canada whether or not it has informed of the reasons for rescheduling.
The Customer does not go to the consulate interview, for reasons unrelated to the Company.
The Customer does not go to the consular interview without all the information required to assess the B1/B2 and Canada visa application.
The Customer goes to the U.S. embassy or the Government of Canada for the consular interview at a date or location other than the one indicated in the interview confirmation instructions provided to the Customer via email.
The Customer does not collect the passport stamped with B1B2 and Canada visa at the pick up point indicated by the US consulate or the Government of Canada and/or does not collect the passport within the period indicated by the consulate or embassy. In this sense, the Company will not assume any type of responsibility for the impossibility of traveling because the Customer does not have his/her passport.
Payment of one or more B1/B2 and Canada visa application forms is made with the same debit or credit card, and the individual who has hired our services by confirming the payment is not the cardholder or a legitimate cardholder (an individual who is authorized by the cardholder to use the card to contract our services).
The cardholder does not match with the applicant.
Handling fee, surcharge and/or commissions applied by the owner and/or operator of the payment method selected by the Customer.
The Customer is not an adult and/or does not have the legal capacity to hire our professional assistance services according to the laws and regulations of their country of birth or residence.
The illicit processing of personal information of an applicant to obtain or renew the business and/or tourism visa B1/B2 and Canada visa of legal age because the transferor has not obtained the express consent of said applicant for the communication of their information to the Company. In this case, the reasonable effort of the Company will be limited to informing the applicant about how their personal information has been accessed and (i) requesting their express consent to continue the processing of their data (ii) if necessary, request the transferor of the information to confirm that they had the consent of the owner of the personal data to communicate it to the Company.
The illicit processing of personal information of an applicant for obtaining or renewing the B1/B2 and Canada business and/or tourism visa who is a minor, since the transferor is not his or her parent (father or mother) and/or legal guardian. In this case, as soon as the Company detects this circumstance, it will proceed to take the measures it deems appropriate to resolve the situation.
These Terms and Conditions have been created and will be governed by the applicable laws and regulations in force in Spain.
In case of any controversy or disagreement that may arise or be related between the User and/or Customer and the Company by these Terms and Conditions, it will be subject to the non-exclusive jurisdiction of the courts and/or competent courts of the place of residence of the User and/or Customer.
The nullity, total or partial, of any of the clauses of these Terms and Conditions will not affect the validity of the other provisions.
The decision by the Company not to exercise any right provided or derived from these Terms and Conditions shall not be construed under any circumstances as a waiver of said right, unless the Company expressly rejects it in writing or there is a prescription legal action that corresponds in each case according to applicable laws and regulations.
A Customer Service is available 24/7 to facilitate communication between you and the Company, which can be contacted via:
Please be aware that phone calls to our Customer Service might be recorded for security purposes and to improve the quality of the telephone service, this being a standard practice in many companies. You will be duly informed that your call is being recorded and you will also have access to the information on how the Company processes the personal data required during the phone call for the purpose of verifying your identity as Customer in order to properly attend your request. Please be informed that your call will only be recorded only if you give us your express consent for it, which will be understood to be granted if you do not hang up and wait to be attended by a customer service agent. If you do not want your call to be recorded, then you must hang up and not continue with your call and contact our Customer Service by email: info@visitingusnow.com . For further information regarding what we do with your personal data, please can consult our Privacy Policy.
The Customer Service will respond to questions, suggestions, and/or complaints related to the professional assistance services that the Company offers in relation to the application process for obtaining or renewing the B1/B2 and Canada business and/or tourism visa. Likewise, the Customer Service will manage the refund requests that, where appropriate, the Customer makes.
In order to properly identify your Customer file in our information systems and confirm that you are or have been, effectively, a Customer of the Company, as well as for reasons of security and confidentiality of personal data; before proceeding to attend and respond to the request made, the Customer Service agents may ask you:
Likewise, if you are a third party, other than the B1B2 and/or Canada visa applicant, you may be required to provide supporting documentation that you are authorized by the applicant to make, on their behalf, any request in regards to their B1B2 and Canada visa application and/or our assistance services. This requirement will not be applicable to parents and/or legal guardians of a minor visa applicant, who wish to make a request regarding their minor child's and/or ward's B1B2 and Canada visa application and/or our assistance services in connection with the minor's application.
Based on the above, please note that depending on the type of request made by you, some may be dealt with and/or resolved immediately via chat/phone call, while others will be subject to internal processing. In the latter case, the response to your request will be sent to the contact email address you provided in the B1B2 and Canada visa application form for security reasons.
The communications of each Customer are carefully reviewed, individually, so an attempt will be made to respond in the shortest possible time and, in any case, within the period established by the applicable laws and applicable regulations.
Effective date: August, 2024
Visitingusnow.com (hereinafter, “We”, “Us”, “this/our Website”) is firmly committed to regulatory compliance and the privacy and protection of personal data. Accordingly, in the present Privacy Policy, We provide the relevant information about how We process the personal data and private information of our users/customers in connection with the provision of our assistance services for obtaining a B1B2 visa and Canada visa. In this regard, please be aware that if the User confirms the payment of our professional services offered by this website, you automatically acquire the status of Customer and are linked to our Terms and Conditions, (hereinafter, “the Customer”, “you”, “your”).
We may update this Privacy Policy according to new legislative or jurisprudential requirements and/or business needs, among others. Any update or modification of the present Privacy Policy will be considered applicable from the moment of its publication on this website. Therefore, you are recommended to review this Privacy Policy regularly.
To access and use our website and assistance services you must be an adult and have the legal capacity to enter into contracts, according to the applicable national laws and regulations of your birth or residence country.
Without affecting your rights under applicable legislation, the present Privacy Policy is not contractual or part of your contract with us.
For the purposes of this Privacy Policy, "personal data" means all data that identifies you or could be used to do so, as well as information on how you use this Website, such as your name and surname, contact email, passport number, payment information, order code, IP address, etc.
The Company, as stated in our Terms and Conditions, will be the controller of any personal data collected from you for the provision of our professional assistance services.
We are not a law firm and, therefore, do not provide legal advice or legal representation. No attorney-client relationship is formalized by using our assistance services for obtaining a B1B2 visa. The services offered through this Website do not replace, in any case, a licensed attorney or specialized law firm. Therefore, if you think you need it, We recommend that you consult with a duly licensed attorney.
This Privacy Policy applies to the personal data that We collect and process from you when you (i) browse this Website, (ii) fulfill the B1B2 visa and Canada application form and/or (ii) contact our Customer Service.
Our Website may contain functionalities or links that may redirect you to third-party websites. In this case, please note that these third-party websites are not operated by Us, so We cannot assume any responsibility for the information and content provided on them, nor for the correct provision of the functionalities and/or services offered by these third parties since We have no control over this. These third party websites are bound by their own cookie and privacy policies and you must consult them for further information on how your personal data is processed by them.
Likewise, in the section “Who Do We Share Personal Data With?” We inform you of other third parties with whom We may share your personal data for legitimate purposes. You should consult their privacy policies to obtain more information about the data processing they carry out.
We collect the following categories of personal data:
In all cases, We only collect and process the minimum personal data which are strictly necessary for the fulfillment of the purposes described in the section “What Do We Use Your Personal Data For?”. If you provide us with more information than that expressly required, you consent to the processing of it for the purpose/s for which you are sending it. In this sense, please be informed that:
You must provide accurate, updated and complete personal data and/or private information in order to adequately fulfill the purposes for which they are collected and that are detailed below. Not providing this information requested could result in the inability to assist you and/or address your informational requests, etc. In this sense:
If you provide Us with the personal data of third parties, whether these are from minors or adults, you confirm that you have informed them about the purposes for which their personal data will be processed and you guarantee that you have obtained their prior and express consent to communicate their personal data to us. In this sense, if you provide us with the personal data of a minor, you guarantee that you are a parent and/or legal guardian and, therefore, you consent to the processing of your child/ward’s personal data. The Company will not accept any responsibility for any breach of this requirement.
Remarks:
We offer different methods of payment. For some payment methods (e.g. card payments), We have partial access to your payment information, and for other payment methods (e.g: bank transfer), We do not have access to the payment information. If you select card payment, the captured data will be sent securely to our certified payment service providers for the authorization of the transaction. If you select a payment method other than credit/debit cards, for any payment-related transactions, you will be directly contacted by our payment service providers who may request additional information to locate your order and to manage your request (e.g: bank details).
According to the above, the Company will not be held responsible if:
It has been provided with erroneous, incomplete and/or fraudulent information from you which prevents the correct provision of our assistance services in connection with obtaining the B1B2 and/or Canada visa application.
The Users and/or Customers are minors and do not have the legal capacity to contract the Services offered on this Website in accordance with the laws and regulations of their birth or residence country. In this sense, it is the sole responsibility of parents and/or legal guardians to exercise adequate control over their minor children’s/ward’s online activity and to prevent their access to websites whose content is not suitable or recommended for minors and that allow the sending of personal data without the prior authorization of their parents or legal guardians.
The Company receives personal data and/or private information from an individual who is not the B1B2 and/or Canada visa applicant, without having requested the applicant’s consent to communicate his/her personal data to us. In such a case, the Company reserves the right to inform the data subject how his/her personal data and/or private information has been collected and, where appropriate, We will ask the individual who provided the personal data to the Company to confirm he/she requested the consent of the data subject and, where appropriate, to amend this circumstance.
We collect and process your personal data for the following purposes:
We only process your personal data when there is a legal basis for doing so. The legal basis will depend on the reason We collect and process your personal data. In almost all cases the legal basis will be:
In the event that We send you electronic commercial communications, all of them will include an unsubscribe link, so you can object to receiving it at any time. We will try to process your unsubscription request immediately, but sometimes this process may take a number of days to become effective, during this period you may still receive our communications.
We will only keep your personal data for as long as is necessary to fulfill the purposes for which they are being processed and, beyond that, your personal data will be retained, and duly blocked, until the Company has complied with its legal obligations and has met with its business needs, objectives, and strategies. In this sense, your personal data will be kept, for example, for as long as is needed in order to address and defend our legitimate interests regarding any claims in connection with the Services offered; to finish the investigation of detected fraudulent or illicit activity; We will retain the Cookie data providing that you do not revoke its consent.
Once the necessary retention period has ended, your personal data will be securely deleted from our information systems.
Furthermore, if you have provided us with your consent to process your personal data for specific purposes, note that you can withdraw said consent at any time by contacting our Customer Service and/or by clicking the link to unsubscribe in case of electronic commercial communications.
We may communicate your personal data to the following third parties that participate in the provision of the services offered on this Website and/or in the management of the User and/or Customer’s information, including, but not limited to:
The third parties mentioned above may have their headquarters outside the European Economic Area (EEA), therefore the communication of personal data to them may involve an international transfer of personal data. In this regard, We inform you that We will only transfer personal data to recipients located in countries that offer a level of personal data protection comparable to the laws and regulations of data protection of European countries or, failing that, We will apply the appropriate safeguards required by the current applicable law and regulations on the protection of personal data, in order to ensure the privacy and security of your personal data and that your individual rights and freedoms are guaranteed.
Likewise, We inform you that, where appropriate, We have subscribed the corresponding data processor contracts with our service providers, in compliance with the applicable data protection laws and regulations.
Your trust is very important to Us. For that reason, your personal data is stored confidentially and securely in our information systems. We have established the appropriate technical and organizational measures to safeguard and protect your personal data against illegal or unauthorized access, loss, or accidental destruction, damage, use, processing and illegal or unauthorized disclosure.
Likewise, We have taken reasonable precautions to guarantee that all our staff, as well as the suppliers or collaborators who have access to Customers’ personal data, have received adequate training regarding the processing of the personal data collected and that they comply with said data protection obligations.
Although We will do our best to guarantee the protection of your personal data transmitted through our website and/or contact channels, please bear in mind that you should also take precautions to keep your personal data safe e.g. you must not enter or confirm bank details by means of fake messages and/or websites.
You may exercise your rights of access, rectification, erasure, restriction of processing, and objection, as well as the right to the portability of your personal data, with a written request addressed to Us via our Contact Form or by writing to us at info@visitingusnow.com. Please bear in mind to include in your request at least the following data: name and surname, passport number and contact email (the same provided in the B1B2 and/or Canada visa application form) and, if you still keep it, your B1B2 and/or Canada visa application code/reference number.
Please note that the exercise of these rights must be made by you personally, or by your legal representative by providing a document proving the representation (meaning your authorization to act on your behalf). If you are the parent or legal guardian of a minor B1B2 and/or Canada visa applicant you can exercise his/her data protection rights on his/her behalf.
You may modify the “privacy settings” of your web browser to set up the tracking cookies at any time. Also, you can install programs or add-ons to your browser, known as "Do Not Track" tools, which will allow you to choose the Cookies you want to allow. For further information, check our Cookie Policy.
As a general rule, We will respond to data protection rights requests within one (1) month. Occasionally, this period may be extended by two (2) further months where necessary, taking into account whether your request is particularly complex or if you have made several requests. In this case, We will notify you of this event and explain the reasons for the delay to you.
Finally, We inform you that, where you consider it appropriate, you have the right to lodge a complaint before the corresponding Supervisory Authority, especially if you consider that your data protection rights have not been adequately addressed.
We remain at your disposal for any doubts or questions you may have about the present Privacy Policy or the processing of your personal data. If so, please do not hesitate to contact us via our Contact Form or by writing to us at info@visitingusnow.com.
